Touchscreens in cars? The truth is we need them

This post was originally published on Autocar

Mini cooper e interior screen

Mini has got the right idea with its latest infotainment display, even if it’s not exactly perfect

A while back, someone made the case on this website for cars with no digital screens. We look at screens all day anyway, and they’re distracting and just plain lazy design, the author posited.

The author in question was, er… me. So allow me to set the record straight by disagreeing with myself.

Yes, car makers’ screen addictions have got out of hand and I enjoy the zen of simple cars, but for the vast majority of mainstream cars, touchscreens are essential to harnessing the inherent complexity and something that customers want.

The Ineos Grenadier demonstrates as much: its interior looks like the flight deck of an airliner. You know, the things that require multiple years of study and training to learn how to operate.

I firmly believe that certain essential, often-used functions should ideally be controlled by physical buttons, like the interior temperature, seats and useless mandatory driver assistance features.

But the tyre pressure reset, the setting for deciding whether the speedo should be in miles or kilometres, the equaliser for the audio? It’s stuff you adjust once and then forget about, so a screen is perfect for them.

Remember those separate single-DIN equaliser units with sliders in ’80s and ’90s cars? What a waste of space those were.

When sensibly implemented, touchscreens can make a limited amount of dashboard space much more useful by giving the driver quick and easy access to a multitude of functions while keeping the peripheral stuff out of sight.

The classic BMW iDrive rotary controller is brilliant for scrolling through menus or zooming in and out on the sat-nav map, so it makes an ideal partner to a well-laid-out screen, but trying to enter an address with it is excruciating. 

A touchscreen does that much better. Unlike some, I don’t think touchscreens are inherently dangerous to use in a moving car. Some of them definitely are, and there should also be standards for the response time and reliability of these things, because there’s nothing more distracting than ineffectually prodding at a dead or – possibly worse – nearly dead touchscreen.

But if the hardware can keep up and the menus are sensibly laid out, with big icons, simple graphics and a clear sense of prioritisation that puts important stuff permanently on screen, touchscreens can be great.

Apple CarPlay has been a game-changer, because it lets you safely control music and podcasts. And the dinner-plate touchscreen in new Minis, for all its faults, is a great reinvention of an old styling cue and feels like an extension of the brand.

Touchscreens are a sort of superpower for interior designers. But in the same way that Spider-Man falls off the odd roof in his early days and is occasionally tempted to use his powers for evil, car makers need to learn to find a balance.